Shipping Policy

Effective Date: August 5, 2026

At Noor Decor, we are committed to delivering your products safely and on time. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website and mobile application.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• Custom-made or made-to-order products may require additional processing time. The estimated timeline will be communicated during the order confirmation process.

• Orders are processed only on business days (Monday to Saturday, excluding public holidays).

2. Shipping Coverage

We currently deliver across India. Delivery availability may vary depending on your location.

3. Delivery Time

Estimated delivery timelines are:

• Metro Cities: 3–7 business days

• Other Cities & Towns: 5–10 business days

• Remote Areas: 7–14 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

• Free shipping may be offered on selected products or promotional campaigns.

5. Order Tracking

Once your order is shipped, you will receive a confirmation via email, SMS, or through the Noor Decor mobile application (where applicable). Tracking details will be shared once available.

6. Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or failed delivery attempts, additional shipping charges may apply for re-delivery.

7. Damaged or Missing Items

If your package arrives damaged or any item is missing:

• Inspect the package upon delivery.

• Contact us within 48 hours of receiving your order.

• Provide your order number along with photos of the damaged package or product.

Our team will investigate and assist you with a replacement or resolution where applicable.

8. Delays

While we make every effort to deliver your order within the estimated timeframe, Noor Decor is not responsible for delays caused by:

• Natural disasters

• Government restrictions

• Courier service disruptions

• Public holidays

• Events beyond our reasonable control

9. Contact Us

For any shipping-related questions or assistance, please contact us:

Noor Decor

???? Email: support@noordecor.in

???? Phone: +91 70573 00498

Thank you for choosing Noor Decor. We appreciate your trust and strive to ensure a smooth and reliable delivery experience.